Phase 03 — Support
Support Retainers
From $750 / month
Keep your automations healthy. Expand them as the business grows.
Automations are operational assets. A retainer keeps yours monitored, maintained, and evolving.
What is included
The scope, written down.
Every deliverable below is part of the fixed fee. Nothing is held back for an upsell conversation mid-engagement. If the work grows beyond what is listed, we write a new scope rather than padding the invoice.
- 01Essential ($750/mo): Up to 4 hours of changes, minor enhancements, email support
- 02Standard ($1,500/mo): Up to 8 hours, monitoring and optimisation, priority incident response
- 03Premium ($3,000/mo): Priority SLAs, quarterly review and roadmap, advisory on new opportunities
The detail
What this actually looks like.
Three tiers — Essential, Standard, Premium — covering monitoring, fixes, enhancements, roadmap advisory. Month-to-month, no lock-ins. Clients usually start on Essential after a Small or Medium build and step up as the portfolio grows.
Ready to scope this out?
Twenty-minute discovery call. No pitch deck. No pressure.