Field notes
from the workshop floor.
Practical frameworks, sector observations, and the kind of writing that only happens after you have shipped automations for real providers. No thought leadership. No transformation theatre. Just the stuff that turned out to matter.
- 01
Agentic AI in Australian care: where it's real, where it's hype
A grounded, sceptical read on agentic AI for Australian care providers — three genuine use cases, three oversold ones, and a five-question check.
- 02
The real cost of keeping a task manual: a calculator walkthrough
A walkthrough of the ROI calculator — the Australian working-week math, the indicative rates, and the costs the calculator deliberately leaves out.
- 03
Five workflows that repeat across every disability support provider
Across disability support audits, the same five workflow bottlenecks appear. Here's what they look like, and what a good automation fixes.
- 04
Why fixed-fee automation beats hourly billing for care providers
Hourly billing transfers all the scope-creep risk to you. For a 40-person care provider with no internal IT, that risk is unaffordable.
- 05
How to write an automation scope that survives real work
Most automation projects fail because scope was written before anyone watched the work. A pragmatic scoping discipline for care providers.
- 06
Power Automate, UiPath, Logic Apps: picking the right one
No tool wins every problem. A decision framework for care providers comparing Power Automate, UiPath, and Azure Logic Apps for compliance-heavy work.
Reading is one thing. Shipping is another.
Book a free 20-minute process review and we will turn one of these frameworks into a scoped plan for your actual operation.